TIER 1

24 / 7 Remote Support

On-Site Support

Break-Fix Intervention

Upgrades / Rebuilds / CleanUps

Disaster Recovery Managed

Viri / Malware Managed

TIER 2

ADD

1-2 On-Premise Or Cloud Servers Managed

Compliances

Administration

TIER 3

ADD

3+  On-Premise Or Cloud Servers Managed

Compliances

COMPLEX SECURITY

Flat Hourly Fees Billed in 15 Minute Increments
Some Tiers Require Administration
Due to Complexity